Naivas has denied ongoing allegations that they are selling expired products and that its branches in Nairobi have been closed by authorities.
“We are aware of the false claims circulating online regarding expired products and alleged branch closures. Naivas remains committed to the highest standards of quality and compliance.” they said
In the statement, Naivas assured its customers that no expired products have been found on there shelves and that no branch has been closed by any regulatory or health authority.
They continued by confirming that they are taking legal action against individuals or entities behind the spread of this misinformation.
“Naivas Supermarket wishes to correct recent misinformation circulating on social media regarding the integrity of our products and the alleged closure of Naivas branches by authorities.
We would like to reassure our customers, partners, and the general public that:
No expired products have been found on our shelves, and we maintain stringent internal quality control and stock management systems across all our branches.
No Naivas branch has been closed by any regulatory or health authority.
All our stores remain fully operational and compliant with all national and county-level standards set by the Kenya Bureau of Standards (KEBS), the Ministry of Health, and other regulatory bodies.
The circulating claims are entirely false, misleading, and potentially harmful, not just to our brand but to the valued customers who rely on us for daily essentials.
Naivas is taking legal advice regarding a formal action against the individuals or entities behind the spread of this misinformation.
Naivas has a very transparent anti-bribery and corruption policy in place.
We will not bow down to any extortionary tactics and will not be subject to corruption.” read the statement
