Monday, June 17, 2024

Safaricom gifts M-Pesa customers with cash

Telecom giants Safaricom has gifted its M-Pesa customers with cash following Tuesday’s countrywide service disruption.

The cash was a token to the customers who exercised patience during the period when systems had failed.

“Please enjoy some cash back as a token of our gratitude, we appreciate you.” said Safaricom

One of the confirmed cases was where a customer received Ksh 20 from the company.

“Confirmed, you have received Sh20 from Mpesa offers.” read the message

During the Tuesday incident, customers transacting through the platform received a pop up indicating that ‘the parameters of data sources are null null’.

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